Windsor Hills Guest Resources
Everything you may need to know about your vacation home in paradise!
Community Entry
All visitors must be pre-registered into Proptia.
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All drivers MUST have a VALID driver's license or a military ID (with proof of insurance on the vehicle). State IDs, voter cards, passports, and/or bank-issued cards will NOT be accepted as valid IDs. International driver's licenses are acceptable if current.
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Uber/Lyft/Taxi drivers must have a valid Windsor Hills address and a driver's license. Pin dots are not valid addresses.
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All vehicles and trailers MUST have license plates and tags. The vehicle registration MUST be valid.
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Guests MUST comply with entry procedures - their driver's license will be scanned into Proptia for parking pass processing.
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Guests must have their reservation paperwork with the property address ready for review. This can be on a smartphone but NOT in text message format.
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Only ONE vehicle is allowed through the gate at a time.
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Check-in through the LEFT lane at the Front Guard House.
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Homeowners MUST NOT share their owner access card with their guests. Shared cards will be confiscated.
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Registered Guests MUST NOT share their parking passes with their guests. Guests who share passes will be issued daily passes.
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Parking
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There is a three (3) car MAXIMUM per Windsor Hills property address. Exceptions must be approved by the General Manager prior to arrival or registered on Proptia before arrival.
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Parked vehicles CANNOT block sidewalks.
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Parked vehicles CANNOT park on the streets or grass.
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There are only two (2) vehicles allowed to be parked in the driveway. Additional vehicles MUST park in the oversize parking lot or near the clubhouse.
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Registered guests CANNOT share parking passes with unregistered guests.
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Guests must comply with the community access rules or will not be allowed on the property. Please help us with enforcement and keep your investment and your community safe!
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Vehicles can/will be towed at the vehicle owner's expense. If the issue escalates, guests can be cited as trespassers by the Osceola Sheriff's Department and the property manager/owner will be notified.
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Mail Deliveries
Due to limited & unsecured space at the clubhouse, Windsor Hills Welcome Center does not accept deliveries of mail/post, parcels/packages, child strollers, wheelchairs, motorized wheelchairs, or any other items.
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Owners & guests should coordinate rental & mail deliveries (this includes FedEx, UPS & the United States Postal Service) to coincide with their arrival & departure dates.
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Packages/deliveries sent to the Welcome Center will be declined & returned to sender. If pre-arranged, many rental companies will deliver directly to the home.
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Trash
At Windsor Hills Resort, trash is collected from a bench-mate just outside the front door of each condominium, townhome & pool home. Please place garbage in 13-gallon trash bags and place them in the bench-mate each morning as trash collection begins at 7 AM. Trash is collected on the following schedule:
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Every day for the Town Homes and Pool Home
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Every day except Wednesday and National Holidays for the condominiums
Compactors are located at the corner of Comrow St & Almaton Loop, next to the playground on Dinville St, at the corner of Archfeld & Teascone Blvd (at the hilltop) & also in the recreation area parking lot.
Visitors
Visitors (including family & friends) must be pre-registered in Proptia.
*Please be advised that each home is designed to sleep a certain number of people due to the fire code. Every properly licensed home has a certificate showing the total occupancy permitted by law. Overcrowding of homes is prohibited & violators will be evicted.
Food Delivery
We invite you to enjoy food delivery to your Windsor Hills vacation home!
Please notify security of any orders made & the company involved.
